Driving innovation and technology using North West Vending’ s new efficient machine replenishment service and fleet routing

We are committed to continually evolving through technology and creative solutions to meet the changing needs of our customers. We conduct hundreds of replenishment visits per week per operator. Making these visits more efficient means better service for customers and dramatically reduces carbon emissions.


North West Vending has introduced a new prioritised replenishment service combined with automated fleet routing, this allows us to schedule visits to machines when needed. What does this mean to you? It may mean less visits are needed, or it may also mean more visits are needed for busier periods. This is achieved by use of telemetry data and the ability to assign operators based on machine needs and service level agreements, improving efficiency and responsiveness. The result, making every visit meaningful and the service effective. 


“We are always willing to significantly invest in our operations, so we are excited about these major upgrades to our vending services as making improvements and sustainability is at the core of everything we do. Customers may not be aware of the work that goes on behind the scenes to drive change, but they will certainly experience the benefits, with well-presented machines filled with a great range of products,” 

added Mike Cowley, CEO.