Customer Care Promise

We will always listen.
We will provide a dedicated account manager.
Service Calls & frequencies will be agreed by you and only altered with your approval.
All reported faults will be dealt with in the shortest possible time. If the fault is going to take longer than 3 hours to respond to, we will contact you with an arrival time.
We will provide weekend cover at no extra cost.
Our Service Team will attend your premises wearing a company uniform with an identity badge and will adhere to your company rules and regulations.
As a member of the AVA (Automatic Vending Association) and having gained Quality Assured Status (equivalent to an ISO) all our staff will practice high levels of hygiene when servicing our range of vending machines.